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Qrendo

Product · Risk & Incident Management

Manage risks before they happen — and handle incidents when they do

Projects in regulated environments require more than identifying risks — they require structured assessment, mitigation, traceability, and follow-up. Qrendo req:ai provides a complete risk and incident management module integrated with your requirements. Risks, mitigation actions, incidents, and reviews are all connected — ensuring that both potential and actual issues are tracked, analysed, and handled in a controlled and auditable way.

Audience: Risk owners, system safety engineers, quality teams, project managers, and organisations working with structured risk and incident processes.

Product · Risk & Incident Management — illustration

Core concept

Risks identify what might go wrong.

Incidents capture what actually happened.

Both are linked to requirements, mitigation actions, and decisions.

Everything is traceable, versioned, and documented.

Risk and incident capabilities

Risks

Identify, assess, and mitigate potential issues. • Describe and categorise risks • Assess probability and impact • Calculate risk level and track residual risk • Define mitigation and contingency plans • Assign owners and due dates • Link risks to stakeholder and system requirements • Track changes, comments, and history

Incidents

Capture and resolve real events. • Record incidents with severity and type • Track investigation status and progress • Document root cause, resolution, and lessons learned • Link incidents to related risks • Manage actions and follow-up

From risk to incident

Close the loop between planning and reality. Risk → Materialised → Incident → Investigation → Resolution

Requirement traceability

Risks linked to what they affect. • Understand which requirements are impacted by a risk • See how requirements mitigate or drive risks • Detect when requirements change and re-evaluation is needed

Risk reviews and governance

Structured review of risk decisions. • Assign reviewers (users or groups) • Capture decisions per risk • Record comments and notes • Finalize only when all risks are decided

Mitigation actions and follow-up

From analysis to execution. • Assign actions to specific users • Set due dates and status • Track effectiveness • Verify and document outcomes

Coverage, tracking, and insight

Always know your risk status. • Risk levels and priorities • Overdue mitigation actions • Stale links to requirements • Risk evolution over time • Status across the risk lifecycle

AI-assisted risk management

Identify and improve risks faster. • Suggest risks based on requirements • Propose risk descriptions and assessments • Recommend mitigation strategies • Highlight gaps or inconsistencies Users review and refine all suggestions.

Traceability, history, and audit

Every decision is documented. • Full changelog for risks and incidents • Recorded assessments and updates over time • Comments, attachments, and evidence • Links between risks, incidents, requirements, and actions

Export and reporting

Share risk and incident data externally. • Audits and regulatory reporting • Customer and supplier communication • Internal reviews and documentation

Proactive risk management

Identify, assess, and mitigate risks before they become issues.

Structured incident handling

Capture, investigate, and resolve real events in a controlled way.

Full traceability across the lifecycle

From requirements to risks to incidents and back.

Strong support for regulated environments

Audit-ready history, structured workflows, and documented decisions.

How risk management works

1Identify risks: create manually, derive from requirements, or use AI suggestions.
2Assess and prioritise: evaluate probability and impact to determine level and priority.
3Plan mitigation: define mitigation strategies, actions, and contingency plans.
4Monitor and update: track status, update assessments, and follow mitigation progress.
5Review and decide: group risks into review packages and record decisions.
6Close or materialise: close resolved risks or create incidents for materialised risks.